Last Updated: [Insert Date]
Welcome to Golf Gear Sales! These Terms and Conditions outline the rules and regulations for using our website (www.golfandcart.com) and purchasing our premium golf equipment. By accessing our site and making purchases, you agree to these terms in full.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to golf enthusiasts worldwide, though we currently cannot ship to Asia and certain remote regions. By using our site, you confirm you are at least 18 years old or accessing with parental supervision.
1.2 Intellectual Property Rights
All content on this site, including product descriptions, images, and logos of brands like TaylorMade, Titleist, Callaway, and Bridgestone, are protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without explicit permission.
2. Product Information
2.1 Product Descriptions
We take pride in offering premium golf equipment including:
- Golf clubs from top brands (TaylorMade, Callaway, Titleist)
- Golf balls (Titleist, Srixon, Pinnacle, Wilson)
- Accessories (grips, headcovers, GPS units)
- Equipment (electric trollies, pull/push carts, ball retrievers)
While we strive for accuracy, product colors may vary slightly due to monitor settings. Specifications are provided by manufacturers.
2.2 Pricing
All prices are in USD and subject to change without notice. We occasionally offer promotions which will be clearly marked.
Note: International customers may be subject to customs fees which are the responsibility of the recipient.
3. Ordering and Payment
3.1 Order Process
When you place an order:
- You’ll receive an order confirmation email
- We process orders within 1-2 business days
- You’ll receive shipping confirmation with tracking
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed securely at time of order. For security, billing address must match payment method.
3.3 Order Cancellation
Orders may be cancelled within 2 hours of placement by emailing [email protected]. After processing begins, cancellation may not be possible.
4. Shipping Policy
4.1 Shipping Options
We offer two shipping methods:
| Method | Carrier | Cost | Delivery Time | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL/FedEx | $12.95 USD | 10-15 business days after dispatch | Golf clubs, trollies, large equipment |
| Free Shipping | EMS | Free on orders >$50 | 15-25 business days after dispatch | Balls, grips, accessories |
4.2 Delivery Issues
If your package is delayed or appears damaged:
- Contact the carrier first using your tracking number
- If unresolved, contact us within 48 hours of delivery
- Provide photos of any damage for insurance claims
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items, provided they are:
- Unused and in original condition
- In original packaging with all tags
- Accompanied by proof of purchase
5.2 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Golf grips (hygiene)
- Used golf balls (safety)
All sales of these items are final.
5.3 Return Process
To initiate a return:
- Email [email protected] with your order details
- Wait for return authorization (within 1 business day)
- Ship items back using approved method
5.4 Refunds
Refunds are processed within 3-5 business days after we receive and inspect returned items. Note:
- Original shipping fees are non-refundable unless return is due to our error
- Refunds are issued to original payment method
6. Customer Responsibilities
6.1 Accurate Information
You agree to provide:
- Current, complete delivery information
- Valid payment details
- Prompt responses if we contact you about your order
6.2 Prohibited Activities
When using our site, you agree not to:
- Use false information or impersonate others
- Attempt to gain unauthorized access to our systems
- Use automated tools to scrape content or place orders
- Resell our products without authorization
7. Limitation of Liability
Golf Gear Sales shall not be liable for:
- Any indirect, incidental, or consequential damages
- Issues arising from improper product use
- Delays or failures beyond our reasonable control
- Customs fees or import restrictions in your country
Our maximum liability is limited to the purchase price of the product in question.
8. Governing Law
These Terms shall be governed by the laws of North Carolina, USA. Any disputes shall be resolved in the courts of Raleigh, NC.
9. Changes to These Terms
We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.
10. Contact Us
For questions about these Terms or our products:
Golf Gear Sales3800 Johnson Street
Raleigh, NC 27601 USA
Email: [email protected]
Golf Gear Satisfaction Guarantee: We stand behind every product we sell. If you have any issues with your golf equipment, our team of fellow golf enthusiasts will work to make it right.
